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The McCormick Institute will be closed on Monday, September 1st. We will resume our normal hours on Tuesday, September 2nd. Thank you!
BAS Reliability Training in Lisle, IL Gain in-depth knowledge of Business Administration Scale for Family Child Care (BAS) items and quality indicators, and prepare for assessor certification eligibility. Click here to register now for the October 7-10, 2025 training!
BAS Transformative TA Institute The institute is a six-part virtual series on coaching FCC professionals. The virtual sessions take place October – December 2025. Click here to register now!
Welcome to Communication in the Workplace: Crafting Connections, Managing Meetings, and Resolving Rifts
This module is divided into three sections: 1. Communication Styles at Work 2. Meeting Practices that Foster Communication 3. Conflict Resolution Strategies The module introduces a communications style assessment tool that administrators can use to examine their communication style and the communication styles of their staff. Building on that information, the module looks at improving meeting practices to foster communication and collaboration, and looks at the differences between relationship and task conflict and how to work with staff on resolving conflicts.
The objectives of this module will help you: