Important Notice: Course Completion Deadline
Please be advised that all courses are due by the due date listed under the "Additional Information" section of the product description in the Store Front regardless of your enrollment date due to our migration to a new learning management system (LMS) in January 2027.  Please look for this date prior to completing a purchase. If an outside source is responsible for payment of your course, you may be bound to a shorter completion period as determined by the funder. Prioritizing the completion of your coursework is highly recommended since no extensions will be granted after the December deadline. If you need assistance, please contact the McCormick Institute HelpDesk. Beginning the week of January 4, 2027, information will be shared concerning access to the new online Store Front and course enrollment within the new online learning system. Thank you for your attention and understanding!

Continue Shopping

Communication in the Workplace: Crafting Connections, Managing Meetings, and Resolving Rifts

Course Number
CIWV2
Price
75.00
Overview

Welcome to Communication in the Workplace: Crafting Connections, Managing Meetings, and Resolving Rifts

This module is divided into three sections:

1. Communication Styles at Work
2. Meeting Practices that Foster Communication
3. Conflict Resolution Strategies

The module introduces a communications style assessment tool that administrators can use to examine their communication style and the communication styles of their staff. Building on that information, the module looks at improving meeting practices to foster communication and collaboration, and looks at the differences between relationship and task conflict and how to work with staff on resolving conflicts.


Upon completion of this module you will earn 3.0 Professional Development clock hours.

 

Objective

The objectives of this module will help you:

  • Explain how variations in communication styles can be celebrated and harnessed to improve overall communication practices in your organization.
  • Embed practices for creating and delivering effective meetings that foster engagement and increase collaboration and productivity.
  • Apply practical and concrete strategies to transform conflict from a destructive force to a productive one.

Additional Information
This module is due on December 11, 2026. 

The running time is approximately three hours, including time for completing activities such as videos, readings, and guided reflections.

You do not need to complete this module all at one time; you may exit at any point and return where you left off.

Course Hours
3.00