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Frequently Asked Questions
New Year – New LMS HelpDesk Hours
Beginning in the New Year, January 2, 2020, we will have new LMS HelpDesk hours. The new hours are listed below.
Monday, Tuesday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m.
Thursday: 12:00 p.m. – 8:00 p.m.
Upcoming Online Technology Training: Improve your Online Presence
Join us on February 21, 2020 for a free online webinar! Topics covered include social media, basic web design, domain registration, web hosting, and several other topics.
Sign up for this webinar today!
Check out our first online offering in Spanish!
For the first time, you can complete our popular Continuous Quality Improvement module "totalmente en español!"
Need help? Check out these resources!
Struggling with uploading assignments? Trying to print your certificate? Check out these resources to view easy to follow how-to steps on these topics and more.
Video Library | Helpful Tips | Frequently Asked Questions
of the Aim4Excellence™ National Director Credential is required every five
years from the credential issuance date.
The intent of the renewal process is
to ensure and validate the ongoing efforts of credentialed directors to
strengthen their leadership skills and encourage their efforts toward
continuous improvement in their leadership roles. Click here to check your credential expiration date.
Review the How to Renew Your Aim4Excellence Credential reference document for more information on the renewal process and requirements.