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"Whether it is an unexpected act of kindness, providing extraordinary customer service, or being sincerely interested in every word that someone says…great leaders usually have one thing in common: They consistently do more than is expected."
-Marcy Blochowiak


A4X | Module Four: Managing Program Operations

Course Number
A4X_M04R_V2
Price
175.00
Overview

This module introduces you to operational leadership and looks at your critical role in managing the day-to-day operations of an early childhood program. In this module you will explore how to ensure efficient management systems are in place and explore the importance of systems thinking. You will identify your program’s different stakeholders and consider how to engage them in strategic planning. You will recognize the need for clear policies and procedures to alleviate risk within the early childhood program setting.


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Objective

After completing Managing Program Operations, you will be able to:

  • Examine the complexity of operational management and leadership, including the application of systems theory to support necessary operating systems   
  • Identify stakeholders and manage a strategic planning process
  • Investigate quality benchmarks related to program operations within the subscales of the Program Administration Scale (PAS)  
  • Use specific tools for managing systems, including standard operating procedures, workflow analysis, calendars, and Gantt charts
  • Explore additional health and safety policies and procedures to protect the early childhood program, the children, families, and program staff  
  • Identify core elements of a disaster preparedness and emergency evacuation plan
  • Review preventative best practices in risk management to avoid potential allegations of child abuse and neglect

Additional Information

You have 90 days to complete the module, beginning the day you purchase the module. 


There are a number of institutions offering the Aim4Excellence™ modules for college credit. Both undergraduate and graduate-level options are available. Learn more about college credit options.

This module is one part of the overall Aim4Excellence™ National Director Credential program. To earn your National Director Credential, you must successfully (70% or higher) complete all nine modules. To learn more about the credential, visit our website.

After successfully completing the Aim4Excellence™ (A4X) National Director Credential program, your Credential Certificate will be mailed to the address you provided in your profile during your account setup.

Course Hours
16.00