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Frequently Asked Questions
New Year – New LMS HelpDesk Hours
Beginning in the New Year, January 2, 2020, we will have new LMS HelpDesk hours. The new hours are listed below.
Monday, Tuesday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m.
Thursday: 12:00 p.m. – 8:00 p.m.
Upcoming Online Technology Training: Improve your Online Presence
Join us on April 9, 2020 for a free online webinar! Topics covered include social media, basic web design, domain registration, web hosting, and several other topics.
Check out our first online offering in Spanish!
For the first time, you can complete our popular Continuous Quality Improvement module "totalmente en español!"
Need help? Check out these resources!
Struggling with uploading assignments? Trying to print your certificate? Check out these resources to view easy to follow how-to steps on these topics and more.
Video Library | Helpful Tips | Frequently Asked Questions
This online module is designed to provide you with an overview of the Business Administration Scale for Family Child Care (BAS). Learn how formal assessment of your business and professional practices can help you identify program strengths and target areas for improvement. You’ll spend time exploring what each item of the BAS measures, have the opportunity to practice scoring, prep for a formal assessment, and learn how to use the BAS to create a program improvement plan.
You will earn 5.0 Professional Development clock hours upon successful completion of this module.
For additional information, please visit our Frequently Asked Questions page before registering.