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Frequently Asked Questions
New Year – New LMS HelpDesk Hours
Beginning in the New Year, January 2, 2020, we will have new LMS HelpDesk hours. The new hours are listed below.
Monday, Tuesday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m.
Thursday: 12:00 p.m. – 8:00 p.m.
Upcoming Online Technology Training: Improve your Online Presence
Join us on February 21, 2020 for a free online webinar! Topics covered include social media, basic web design, domain registration, web hosting, and several other topics.
Sign up for this webinar today!
Check out our first online offering in Spanish!
For the first time, you can complete our popular Continuous Quality Improvement module "totalmente en español!"
Need help? Check out these resources!
Struggling with uploading assignments? Trying to print your certificate? Check out these resources to view easy to follow how-to steps on these topics and more.
Video Library | Helpful Tips | Frequently Asked Questions
Successful employment practices are a critical component of administering high-quality early care and education programs. This module provides a framework for effective recruitment, selection, and orientation practices. You will experience a shift in paradigm from thinking of recruitment as a dreaded event to a continuous process of community outreach. You’ll learn about “right fit” criteria and how to use these criteria for finding the right person for the job and for your organization. You’ll learn win-win strategies to empower staff and support shared decision making at your center at the same time you increase the likelihood of finding and, even more important, keeping the right person for the job opportunities you have to offer.
After completing Recruiting, Selecting, and Orienting Staff, you will be able to:
You have 90 days to complete the module, beginning the day you purchase the module.