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Frequently Asked Questions (FAQ)

General Information

Can Internet cookies be turned off?

No, the on-line LMS software you are using requires that you allow cookies in order to use the system. If you disable cookies, you will not be able to login.
Note: If you have disabled your browser cookies you can follow these directions to enable them: Enable Cookies Guide


Do Popup blockers need to be turned off?

Yes, All Popup blockers associated with the Browser need to be turned off.

Google "Pop Up Blockers" for the browser you are using for directions on how to turn popup blockers off.

You can use a popup blocker tester to validate the blockers are turned off.
Here is just one of the many testers: Popup Blocker Test


What browser version do I need to use?

The system supports the following commercially supported browsers and versions.

  • Chrome (recommended for PC and Mac)
  • FireFox
  • Safari
  • You may experience compatibility issues when using Internet Explorer/ Microsoft Edge.
The following items must also be installed on your machine:

Android and IOS Mobile Devices can also be used.


Do I need additional software?

No. Everything you need is right at your fingertips as you log on and is included in the per module registration fee. All of the reading materials, assignments, and media you need are easily accessible from your computer screen as you log on.

You will need a printer to complete the module. You will likely want to print out the articles and resources included in the module for later reference.


Can I use my smartphone?

The Aim4Excellence™ Module 5 requires Adobe Flash Player. Presently, Apple iPad® and iPhone® do not run Adobe Flash Player. That said, you will want to access the Aim4Excellence™ Module 5 from your computer. The rest of the online modules can be accessed on a tablet or a smartphone. However, we strongly recommend using a device with a full-size screen and keyboard for ease of use.

Do I need a username and password to log in to the eLearning site?

Yes. When creating a new user account, you will need to provide an email address to use as your login ID and you will need to create a password.


How can I reset my password?

On the McCormick Center eLearning site login page, click "Reset Password". The system will ask you to enter your email address. Once you have entered your email address, click on "Submit Reset Password Request". You should receive an email with steps on how to reset your password. Please follow these steps carefully.


Where can I find the online modules and how do I register for them?

To view a list of our online modules, please visit the store front.


How can I view and print my certificate of completion?

To view and print your certificate, click “My Dashboard.” Under “My Learning Path,” click “My Completed Courses.” Look for the completed course. Click “View Certificate.”

What if I need to pay by check or a purchase order?

If you will need to pay by check or PO, please call (844)378-2464 or email the Help Desk.
We will return your phone call or email within one business day.


Aim4Excellence™

The McCormick Center partners with professional development organizations around the country to offer facilitated cohorts of Aim4Excellence™ participants.

Cohorts blend the benefits of online learning with the power of facilitated face-to-face interactions to promote communities of practice. Communities of practice have been shown to support the integration of new knowledge, provoke critical thinking, challenge old assumptions, and develop leadership skills.

Please reach out to the Aim4Excellence™ eLearning Manager to learn more about starting a cohort.

How long does it take to complete a module?

If you do all the readings and assignments associated with each module, it should take approximately 16 hours to complete.


How long do I have to complete a module?

Please refer to the store front for additional information regarding due dates. Note that if you are a scholarship recipient or are participating as a part of a group or cohort, your funder or sponsor may elect to shorten the timeline in which you need to complete each module.


What happens if I fail to complete a module by the expiration date?

You will need to re-register and repay for that module in order to complete the module and receive your Certificate of Completion.


Can I take more than one module at a time?

You can certainly register for as many modules as you like at once, but we strongly recommend that you work on only one module at a time. As soon as you complete one module you can begin the next.


Do I need to take the modules in order?

If you are only registering for a couple of modules, you can certainly take the modules in any order you like. If you plan to attain the Aim4Excellence™ national director credential by completing all nine modules, however, we suggest you take them in sequence, beginning with Module 1. Please note that if you are taking the modules for college credit, you must complete them in sequence within a course.


How many clock hours will I receive for each module?

Each module is worth 16 clock hours. After successfully completing a module you’ll receive a certificate with the clock hours indicated at the bottom.


I’m from Illinois. How long will it take my clock hours to appear on the Gateways for Opportunity Registry?

Clock hours for those modules you successfully complete will automatically appear on the Illinois Gateways for Opportunity Registry. Allow up to 60 days from your certificate date for the module to appear on your registry.


How do I get a new or replacement credential?

You can request a new credential by emailing the Help Desk or by calling (844)378-2464. There is a $10.00 replacement fee, the credential will not be sent without the $10.00 fee paid in full.

Do I need to purchase textbooks or software to take Aim4Excellence™?

No. Everything you need is right at your fingertips as you log on to Aim4Excellence™. There are no extra textbooks you need to purchase. Everything is included in the per module registration fee. All of the reading materials, assignments, and media you need are easily accessible from your computer screen as you log on.


Can I complete the Aim4Excellence™ modules on my tablet or smartphone?

The Aim4Excellence™ module 5 requires Adobe Flash Player. Presently, Apple iPad® and iPhone® do not run Adobe Flash Player. That said, you will want to access module 5 from your computer or from an Android™ device. The rest of the modules can be accessed on a tablet or a smartphone. However, we strongly recommend using a device with a full-size screen and keyboard for ease of use.

Are there tests?

All of the Aim4Excellence™ modules include a variety of evidence of learning assignments such as reflections, exercises, classroom observations, and yes, quizzes.


Do I need to scan my work or send attachments for the assignments I’ve completed?

You will need to download the evidence of learning assignments as PDFs, save them to your computer, complete them, and upload them back into the system in order to submit them for review. The modules include specific instructions on how to complete and upload the assignments.


Will I be graded on the assignments I do?

Each module includes a variety of evidence of learning that total 100% In order to receive a Certificate of Completion for a module, you must attain a score of 70% or higher. Most students find that they can easily achieve a “passing” score by carefully reading the articles and handouts and providing thoughtful responses to the evidence of learning.


Is there additional homework if I decide to take Aim4Excellence™ for college credit?

Those taking the modules for credit through National Louis University are required only to complete the evidence of learning included inside each module. Other institutions offering credit may require additional assignments or activities. Learn more about college credit options. Your work will be graded according to the institution’s standard grading scale.

Do I get a grade for each module?

Each module has a maximum score of 100%. Participants who are not taking modules for college credit are scored pass/fail. To successfully complete the module you need to earn 70% or more on the Evidence of Learning. Once you have successfully completed the module, you will receive a Certificate of Completion for the module. Should you successfully complete all nine modules you will receive a certificate for your Aim4Excellence™ National Director Credential. Most students find that they can easily achieve a “passing” score by carefully reading the articles and handouts and providing thoughtful responses to the Evidence of Learning activities. Note that if you are a scholarship recipient or are participating as a part of a group or cohort, your funder or sponsor may require a higher passing score.


Where can I go to find out the percentage value of each of the Evidence of Learning (EOLs) in a module?

In the module, you will see a Summary listed between the outline and the transcript. This document includes a list of the EOLs, along with their percentage values. We encourage you to print this summary to have on hand as you work through the module. The EOL summary is a useful tool to help you determine which EOLs require the most attention. The summary also includes a sample rubric to give you a sense of how EOLs are scored.


What happens if I fail to attain the minimum required score?

Should you fail to attain a total score of 70%, you will need to re-register and repay for that module in order to redo the module and achieve a Certificate of Completion.


What if I don’t care about receiving a Certificate of Completion for a module or pursuing the Aim4Excellence™ National Director Credential and just want to learn something about the topic. Can I still register?

Sure. It is perfectly fine to just audit a module. If you wish to audit a module, please email your request to the Help Desk or call (844)378-2464. This is a great way for resource and referral specialists, college instructors, and early childhood consultants to get an update on the management content covered in the specific Aim4Excellence™ modules.


Will the content of my answers remain confidential?

Yes. The Aim4Excellence™ faculty scorers are held to the highest ethical standards. You can feel confident, to be honest in your reflections as your responses will remain confidential.

What type of college credit is available?

The McCormick Center for Early Childhood Leadership has partnered with a number of institutions to offer the Aim4Excellence™ modules for college credit. Both undergraduate and graduate-level options are available. Learn more about college credit options.


Is there additional homework if I decide to take Aim4Excellence for college credit?

Those taking the modules for credit through National Louis University are required only to complete the Evidence of Learning included inside each module. Other institutions offering credit may require additional assignments or requirements. Learn more about college credit options. Your work will be graded according to the institution’s standard grading scale.

Is the content of Aim4Excellence™ backed by research?

Yes. Aim4Excellence™ was developed in response to research consistently showing that directors’ effectiveness is directly related to their own level of formal education and specialized training in leadership and management. Five content specialists (all Ph.D.s with expertise in early childhood administration) wrote the content for the nine modules based on principles of instructional practice and the unique needs of this segment of adult learners. View references and read more about research supporting Aim4Excellence™.


How does Aim4Excellence™ align with national standards?

Outcomes and assessments for Aim4Excellence™ are aligned with both the standards for initial licensure and advanced degree programs in early childhood teacher preparation. The National Association for the Education of Young Children (NAEYC) and the National Council for Accreditation of Teacher Education (NCATE) collaborated to establish joint standards that are used across both organizations’ accreditation systems and across associate, baccalaureate, and graduate degree level. View a matrix of NCATE/NAEYC Standards and Aim4Excellence™. Aim4Excellence™ also aligns with the Program Administration Scale (PAS). NAEYC recognizes Aim4Excellence™ as an alternative pathway for meeting part of the director qualifications for NAEYC program accreditation.


How does Aim4Excellence™ align with the Program Administration Scale (PAS)?

Drs. Paula Jorde Bloom and Teri Talan, authors of the PAS, were integral in the development of Aim4Excellence™. Throughout the Aim4Excellence™ modules participants learn about and apply the best practices addressed in the PAS. View a matrix of the PAS items covered in Aim4Excellence™. Additionally, during Module 9: Evaluating Program Quality participants learn about the different administrative areas covered on the PAS and practice scoring items.

What if it is hard for me to listen to a video for a long period of time or read things on my computer screen?

We certainly appreciate the fact that there are many different learning styles. That is one of the reasons why each module includes a complete transcript of what is said by the Host Instructor and Lead Authors. Each module includes a transcript. All you’ll need to do is click and print.


I have a special need requiring accommodations to help me access and complete the modules. What resources are available to me?

The McCormick Center for Early Childhood Leadership at National Louis University seeks to ensure that its programs are accessible to all persons. Students in need of special assistance or an accommodation regarding any of the course requirements as outlined above, the course objectives and/or course evaluation and assessment criteria, are advised to notify the McCormick Center before beginning a module. The student and McCormick Center staff member will discuss a resolution of the issue, which may or may not include an appropriate referral (e.g., a Writing Specialist; the Academic Accommodations Coordinator at the Office of Diversity, Access and Equity; or the Office of Student Affairs). Confidentiality is maintained regarding special needs.

What are the steps to renew my Aim4xcellence™ credential?

Step 1: Complete Coursework in Leadership and Management
Step 2: Purchase the Aim4Excellence Credential Renewal from the Store Front
Step 3: Submit the Renewal Application and Documentation of Coursework Requirements


How long will it take to hear back regarding the renewal of my credential?

Please allow 60 days for review and processing. Within 60 days of submitting your application, you’ll receive an email regarding your renewal status.


How soon can I renew my credential?

Participants who allow their credentials to expire will not hold a valid credential until they complete the renewal process. To avoid a lapse, you will want to submit for renewal 60 or more days before your expiration date.


How often am I expected to renew my Aim4xcellence™ credential?

In order to maintain a valid credential, Aim4Excellence™ credentialed directors must renew every five years.


I have certificates documenting that I have completed trainings for clock hours or CEUs. Can I apply them toward renewal of my Aim4Excellence credential?

Certificates documenting clock hours or CEUs may not be used to apply for renewal.


What documentation of my college coursework is required?

An official, sealed, unopened transcript from the college or university is required. Official electronic transcripts will be accepted if sent directly from the college or university to Aim4Excellence@nl.edu. Your transcript must demonstrate that you have completed the course with a grade of C or above.


Can I submit a transcript from a course I took more than five years ago?

The Aim4Excellence renewal process seeks to demonstrate that you have continued your professional development surrounding the topic of early childhood leadership and management. That said, only transcripts for coursework completed after your credential issuance date (or credential re-issuance date if you have renewed previously) will be accepted. Transcripts are required to be official, sealed, and unopened to ensure authenticity.


Where can I learn more about how to renew my Aim4Excellence™ Credential?

Click here to learn more.


Getting Ready for the BAS™ | Getting Ready for the PAS™

Are there any eligibility requirements to take the Getting Ready modules?

You are not required to have any specific educational background or credentials to take the Getting Ready modules. Getting Ready for the PAS is designed for those working in early childhood centers (or for those working with these individuals), while Getting Ready for the BAS is designed for family child care providers (or for those working with family child care providers).


ILLINOIS PARTICIPANTS PLEASE NOTE:

The ExceleRate™ Illinois Getting Ready module counts as the required training for the Illinois QRIS.

Do I need to purchase textbooks or software to take the Getting Ready online modules?

No. Everything you need is right at your fingertips as you log on and is included in the per module registration fee. All of the reading materials, assignments, and media you need are easily accessible from your computer screen as you log on. The Program Administration Scale (PAS) or Business Administration Scale for Family Child Care (BAS) book is not required to purchase in order to complete the module, however you may want to purchase a book as a supplement for your learning.

The Getting Ready modules run in a program called Adobe Flash Player. If your computer does not have the most recent version of Adobe Flash Player installed, you will be asked to download it before beginning. The download is free, and you will need it in order to continue with the module. Click here to get Adobe Flash Player.

Additionally, you will need a printer to complete the module. You will likely want to print out the articles and resources included in the module for later reference.


Can I complete the Getting Ready modules on my tablet or smartphone?

The Getting Ready modules run in a free program called Adobe Flash Player. Presently, Apple iPad® and iPhone® do not run Adobe Flash Player. That said, you will want to access the modules from your computer or from an Android™ device. We strongly recommend using a device with a full-size screen and keyboard for ease of use.

How long does it take to complete a module?

You are expected to complete all of the readings and assignments associated with each module. The general Getting Ready for the PAS will require about eight hours to complete, while the ExceleRate™ Illinois Getting Ready for the PAS module will require about four hours. The general Getting Ready for the BAS will require about five hours. The ExceleRate™ Illinois Getting Ready for the BAS module requires three hours.


How long do I have to complete a module?

The module must be completed within 90 days, from the date of purchase.
Note: If you are a scholarship recipient or are participating as a part of a group or cohort, your funder or sponsor may select to shorten the timeline in which you need to complete each module.


What happens if I fail to complete a module by the due date?

Should you fail to complete the module by the due date, you will need to purchase the module again in order to complete it and receive your certificate of completion.


How many clock hours will I receive for the Getting Ready module?

After completing all of the evidence of learning within the module, you’ll be able to print a certificate from your screen. The clock hours will be indicated at the bottom of the certificate. Clock hours awarded are as follows:

  • Getting Ready for the PAS | 8 clock hours
  • ExceleRate™ Illinois Getting Ready for the PAS | 4 clock hours
  • Getting Ready for the BAS | 5 clock hours
  • ExceleRate™ Illinois Getting Ready for the BAS | 3 clock hours

 

Are there tests?

Each module includes a variety of evidence of learning assignments such as reflections, exercises, quizzes, and learning games. These activities are designed to allow you to assess and deepen your understanding of the content.


Do I need to scan my work or send attachments for the assignments I’ve completed?

No. All of the required evidence of learning are included right inside the module and you will submit them right from your computer screen.


Do I get a grade for the module?

The Getting Ready modules are scored pass/fail. Your work on the evidence of learning will be auto-scored as you move through. In order to successfully complete the module, you need to complete all of the evidence of learning.


What if I don’t care about receiving a certificate of completion for a module and just want to learn something about the topic. Can I still register?

Sure. It is perfectly fine to just audit a module. If you wish to audit a module, please email your request to the Help Desk or call (844)378-2464. This is a great way for resource and referral specialists, college instructors, and early childhood consultants to become familiar with the PAS and BAS.


Will the content of my answers remain confidential?

Yes. The McCormick Center faculty and staff are held to the highest ethical standards. You can feel confident to be honest in your reflections as your responses will remain confidential.

When I log back in how can I tell where I left off?

Yes. The system will ask you if you wish to resume where you left off.

What if I have a question regarding the content or need technical assistance. Is help available?

Yes. The McCormick Center Help Desk is here to assist you. Additionally, you’ll see a help feature from within the modules to easily access the HelpDesk team.


I have a special need requiring accommodations to help me access and complete the module. What resources are available to me?

The McCormick Center for Early Childhood Leadership at National Louis University seeks to ensure that its programs are accessible to all persons. Students in need of special assistance or an accommodation regarding any of the course requirements as outlined above, the course objectives and/or course evaluation and assessment criteria, are advised to notify the McCormick Center before beginning a module. The student and McCormick Center staff member will discuss a resolution of the issue, which may or may not include an appropriate referral (e.g., a Writing Specialist; the Academic Accommodations Coordinator at the Office of Diversity, Access and Equity; or the Office of Student Affairs). Confidentiality will be maintained regarding a student’s special needs.


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