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Frequently Asked Questions
New Year – New LMS HelpDesk Hours
Beginning in the New Year, January 2, 2020, we will have new LMS HelpDesk hours. The new hours are listed below.
Monday, Tuesday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m.
Thursday: 12:00 p.m. – 8:00 p.m.
Upcoming Online Technology Training: Improve your Online Presence
Join us on February 21, 2020 for a free online webinar! Topics covered include social media, basic web design, domain registration, web hosting, and several other topics.
Sign up for this webinar today!
Check out our first online offering in Spanish!
For the first time, you can complete our popular Continuous Quality Improvement module "totalmente en español!"
Need help? Check out these resources!
Struggling with uploading assignments? Trying to print your certificate? Check out these resources to view easy to follow how-to steps on these topics and more.
Video Library | Helpful Tips | Frequently Asked Questions
Your online access to the wealth of NLU resources and services is ready!
Welcome to National Louis University! We have established a student email account for you and you are a few clicks away from "real-time" information and services.
The NLU portal and email accounts are our official channels of communication with you, where you obtain important information such as grades and account balances. In addition, your instructors, NLU student services, and academic program staff will contact you through your NLU email with upcoming events, deadlines, and vital information for your success. It is important that you make checking your NLU email part of your routine as a student. You are responsible for all information that is sent to you via this account.*
Again, welcome you to National Louis University. We're here to make your educational experience rewarding as you fulfill your
Assistant Vice Provost of Advising and Retention
*How to Get Started with your NLU student email account:
Accessing your grades:
Below please find general instructions for accessing grades online through your http://my.nl.edu account. In general, instructors have two weeks after a course ends to submit grades. Grades will be available for viewing approximately 24 hours after the instructor has submitted them.
To view grades for any term:
Requesting an official transcript: