HelpDesk closure due to the Martin Luther King Jr. holiday on Monday, January 20th, 2020. 

New Year – New LMS HelpDesk Hours
Beginning in the New Year, January 2, 2020, we will have new LMS HelpDesk hours. The new hours are listed below.
Monday, Tuesday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m.
Thursday: 12:00 p.m. – 8:00 p.m.

Upcoming Online Technology Training: Improve your Online Presence
Join us on February 21, 2020 for a free online webinar! Topics covered include social media, basic web design, domain registration, web hosting, and several other topics.
Sign up for this webinar today!

Check out our first online offering in Spanish!
For the first time, you can complete our popular Continuous Quality Improvement module "totalmente en español!"

Need help? Check out these resources!
Struggling with uploading assignments? Trying to print your certificate? Check out these resources to view easy to follow how-to steps on these topics and more.
Video Library | Helpful Tips | Frequently Asked Questions

NLU Portal/Request Transcripts

Return to References

Your online access to the wealth of NLU resources and services is ready!

Dear student,

Welcome to National Louis University! We have established a student email account for you and you are a few clicks away from "real-time" information and services.

The NLU portal and email accounts are our official channels of communication with you, where you obtain important information such as grades and account balances. In addition, your instructors, NLU student services, and academic program staff will contact you through your NLU email with upcoming events, deadlines, and vital information for your success. It is important that you make checking your NLU email part of your routine as a student. You are responsible for all information that is sent to you via this account.*

Again, welcome you to National Louis University. We're here to make your educational experience rewarding as you fulfill your goals.


Steve Neer
Assistant Vice Provost of Advising and Retention

*How to Get Started with your NLU student email account:

  1. Connect to the internet at:
  2. Log in with your User Name which is the first initial or your first name, followed by your last name. In other words, if your name was Fred Smith, your username would be "fsmith."
  3. Your new password will be the word "National" with a capital "N", plus your 4 digit birth year. The password for a person born in 1999 would be "National1999." You will also set up secret questions and answers in case you forget your password.
  4. Need help or can't get in? Our Help Desk is available 24 hours a day, 7 days a week. Call toll free at 866.813.1177.

Special Features:

  • Learn your NLU ID number
  • Access your student email account to communicate with your instructor, other students, and student services
  • Review your bill and make a tuition payment
  • Check the status of your application for outstanding requirements
  • View your final grades
  • Obtain a copy of your IRS 1098-T form
  • Confirm your schedule and review class times, dates and instructor name
  • Register for classes (graduate on-campus students) and search online schedule
  • Set up an appointment with the Undergraduate
  • Academic Advising Center
  • Print an enrollment verification and an unofficial transcript
  • Research using NLU library resources
  • Access the online content of your courses

Accessing your grades:

Below please find general instructions for accessing grades online through your account. In general, instructors have two weeks after a course ends to submit grades. Grades will be available for viewing approximately 24 hours after the instructor has submitted them.

To view grades for any term:

  • Login to your account.
  • On the main page of your account, select the MY SERVICES tab at the top.
  • On the MY SERVICES page, select the sentence text in the middle of the page.
  • On the STUDENT page, select STUDENT RECORDS.
  • On the STUDENT RECORDS page, select FINAL GRADES.
  • If the term during which your course took place is not available from the drop-down menu, no grades have yet been submitted for that term.

Requesting an official transcript: