HelpDesk Hours: In observance of the Thanksgiving holiday, the HelpDesk will be closed on Thursday, November 28th and Friday, November 29th.


Aim4Excellence™ is an interactive online professional learning experience that focuses on the core leadership competencies that early childhood leaders need.
Read the three-year report which demonstrates increased director competence, and register now!


Check out our first online offering in Spanish!
For the first time, you can complete our popular Continuous Quality Improvement module "totalmente en español!"

Need help? Check out these resources!
Struggling with uploading assignments? Trying to print your certificate? Check out these resources to view easy to follow how-to steps on these topics and more.
Video Library | Helpful Tips | Frequently Asked Questions

Helpful Tips

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Helpful Tips



  • A good internet connection
  • You may experience compatibility issues when using Internet Explorer/ Microsoft Edge.
  • The system supports the following commercially supported browsers and versions:
    1. Chrome (recommended for PC and Mac)
    2. FireFox    
    3. Safari
  • Installation of latest Adobe Flash Player available from
  • Installation of latest Adobe Acrobat Reader available from 
  • Cookies enabled
  • PopUps enabled
  • JavaScript enabled
  • Android and IOS Mobile Devices can be used
  • 1024x768 monitor or larger (iPads and Tablets work great) for ease of use


  • All due dates are Central Standard Time.
  • You should submit assignments as you complete them.
  • Click the "Save Assignment" button once. If you keep clicking the “Save Assignment” button it resets your date of submission and puts you to the bottom of the scoring list. DO NOT CLICK THE BUTTON OVER AND OVER.
  • When downloading a PDF, make sure you save it to a folder prior to entering answers.
  • You are expected to use the editable PDFs. If you are having trouble with the PDFs, please call our HelpDesk.


We suggest that you add the following e-mail addresses to your e-mail address book to avoid e-mails from being labeled as spam. Make sure you check your spam/junk folders frequently.


If you have any questions, feel free to contact us at our toll free number 844.378.2464 or e-mail us at  

  • Monday-Friday from 9:00 a.m.-5:00 p.m. CST.
  • Thursdays we have extended hours from 9:00 a.m.-9:00 p.m. CST.
  • We are not in the office on weekends.