New Year – New LMS HelpDesk Hours
Beginning in the New Year, January 2, 2020, we will have new LMS HelpDesk hours. The new hours are listed below.
Monday, Tuesday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m.
Thursday: 12:00 p.m. – 8:00 p.m.

Upcoming Online Technology Training: Improve your Online Presence
Join us on April 9, 2020 for a free online webinar! Topics covered include social media, basic web design, domain registration, web hosting, and several other topics.

Check out our first online offering in Spanish!
For the first time, you can complete our popular Continuous Quality Improvement module "totalmente en español!"

Need help? Check out these resources!
Struggling with uploading assignments? Trying to print your certificate? Check out these resources to view easy to follow how-to steps on these topics and more.
Video Library | Helpful Tips | Frequently Asked Questions

Helpful Tips


Return to References

Helpful Tips

 

SYSTEM REQUIREMENTS

  • A good, reliable internet connection
  • GOOGLE CHROME | Courses are to be viewed in a Google Chrome browser.
    If your default browser is not Google Chrome, download now for free.
  • Installation of latest Adobe Flash Player available from www.get.adobe.com/flashplayer
  • Installation of latest Adobe Acrobat Reader available from www.get.adobe.com/reader 
  • Cookies enabled
  • PopUps enabled
  • JavaScript enabled
  • Android and IOS Mobile Devices can be used
  • 1024x768 monitor or larger (iPads and Tablets work great) for ease of use

IMPORTANT INFORMATION

  • All due dates are Central Standard Time.
  • You should submit assignments as you complete them.
  • Click the "Save Assignment" button once. If you keep clicking the “Save Assignment” button it resets your date of submission and puts you to the bottom of the scoring list. DO NOT CLICK THE BUTTON OVER AND OVER.
  • When downloading a PDF, make sure you save it to a folder prior to entering answers.
  • You are expected to use the editable PDFs. If you are having trouble with the PDFs, please call our HelpDesk.

COMMUNICATION

We suggest that you add the following e-mail addresses to your e-mail address book to avoid e-mails from being labeled as spam. Make sure you check your spam/junk folders frequently.

HELPDESK INFORMATION

If you have any questions, feel free to contact us at our toll free number 844.378.2464 or e-mail us at McCormickCenterHelpdesk@nl.edu.  

  • Monday, Tuesday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m. CST
  • Thursday: 12:00 p.m. – 8:00 p.m. CST
  • We are not in the office on weekends.

    • Changes to the HelpDesk hours are noted in the LMS banner message.