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Helpful Tips

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Helpful Tips

 

SYSTEM REQUIREMENTS

  • A good, reliable internet connection
  • GOOGLE CHROME | Courses are to be viewed in a Google Chrome browser.
    If your default browser is not Google Chrome, download it now for free.
  • Installation of latest Adobe Acrobat Reader available from www.get.adobe.com/reader 
  • Cookies enabled
  • PopUps enabled
  • JavaScript enabled
  • Android and IOS Mobile Devices can be used
  • 1024x768 monitor or larger (iPads and Tablets work great) for ease of use

IMPORTANT INFORMATION

  • All due dates are Central Standard Time.
  • You should submit assignments as you complete them.
  • Click the "Save Assignment" button once. If you keep clicking the “Save Assignment” button it resets your date of submission and puts you to the bottom of the scoring list. DO NOT CLICK THE BUTTON OVER AND OVER.
  • When downloading a PDF, make sure you save it to a folder prior to entering answers.
  • You are expected to use the editable PDFs. If you are having trouble with the PDFs, please call our HelpDesk.

COMMUNICATION

We suggest that you add the following e-mail addresses to your e-mail address book to avoid e-mails from being labeled as spam. Make sure you check your spam/junk folders frequently.

HELPDESK INFORMATION

If you have any questions, feel free to contact us at our toll free number 844.378.2464 or e-mail us at McCormickCenterHelpdesk@nl.edu.  

  • Monday, Tuesday, Wednesday, and Friday: 8:00 a.m. – 4:00 p.m. CST
  • Thursday: 12:00 p.m. – 8:00 p.m. CST
  • We are not in the office on weekends.

  • Changes to the HelpDesk hours are noted in the LMS banner message.